Privacy Policy

Wellbeing Pet Services recognise the importance of safeguarding your personal information. This Privacy Policy sets out the basis on which any of your information is collected, stored and used.  We are committed to maintaining the confidentiality of your information and to provide customers with the best possible service.

If you have any concerns regarding your information, please contact us.  Our contact details are published on the front of our website.

You choose to give us information about yourself when you contact us or interact with our website. Having your basic details such as name, telephone number and/or email address will help us contact you should there be any queries regarding your interaction with us.

If you use one of our services, we collect further information from you that enables us to complete your transaction. Such information may include but not be limited to, your name, date of birth, address, e-mail, and the information contained within those forms of identification & telephone numbers.  If you do not provide the information we require to process a transaction, we may not be able to proceed with your order.

You may provide us with another person’s information depending upon the service required.  By providing the other person’s information you are confirming that they have given their explicit consent for you to provide their name, email, address & telephone number. A message may be sent to the other person using the contact details provided by you and this message will make reference to your name and explain to the recipient that you were the source of his/her contact details.

We have a number of security measures in place to protect your information against unauthorised access. When transmitting information over the internet, we endeavour to protect your information.  Please note that we cannot guarantee the security of any information that you transfer over the internet to us.

Our websites may contain links to and from the websites of our other companies, selected partner networks including websites which are outside of our control and are not covered by this policy.  If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.  Please note that these other sites have their own privacy policies and accordingly we cannot accept any responsibility or liability for such policies.

We may share the information we hold about you between other service providers but will not share that data outside of Wellbeing Pet Services without your consent.  We do not share your information with companies, organisations or individuals outside of the stated group for marketing purposes nor do we sell your information.